Terms of Service

Last Updated: July 16, 2026

Welcome to Orange Express. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website.

1. General

Throughout the site, the terms "we", "us", and "our" refer to Orange Express. By visiting our website and/or purchasing products from us, you agree to these Terms of Service.

We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.

2. Products and Services

Orange Express offers products for sale through its online store. We make every effort to display product information, descriptions, and images accurately. However, actual product colors and appearance may vary depending on your device settings.

We reserve the right to limit quantities, discontinue products, or modify product pricing without notice.

3. Pricing and Payments

All prices displayed on our website are in Indian Rupees (INR) unless otherwise specified.

Payments are processed through secure third-party payment gateways. By making a purchase, you agree to provide current, complete, and accurate payment information.

Orange Express is not responsible for payment gateway outages, transaction failures, or delays caused by third-party service providers.

4. Order Acceptance

Once an order is placed, you will receive an order confirmation email or notification. This does not guarantee acceptance of your order.

We reserve the right to cancel or refuse any order for reasons including but not limited to:

• Product unavailability

• Pricing errors

• Suspected fraudulent activity

• Violation of these Terms

If payment has already been processed, eligible refunds will be initiated according to our Refund Policy.

5. Shipping and Delivery

Delivery times are estimates and may vary based on location, courier performance, weather conditions, holidays, or other unforeseen circumstances.

Orange Express is not liable for delays caused by third-party logistics providers.

Customers are responsible for providing accurate shipping information. Additional charges may apply for incorrect addresses or re-delivery attempts.

6. Returns and Refunds

Returns, exchanges, and refunds are subject to our Refund Policy.

Products must meet the eligibility criteria specified in the Refund Policy to qualify for return or exchange.

Refund processing times may vary depending on the payment method used.

7. Intellectual Property

All content on this website, including logos, text, graphics, images, product descriptions, and design elements, is the property of Orange Express and may not be copied, reproduced, or used without prior written permission.

8. User Conduct

You agree not to:

• Use the website for unlawful purposes

• Interfere with the website's operation or security

• Upload malicious software or harmful content

• Attempt unauthorized access to our systems

Violation of these terms may result in termination of access to our website.

9. Limitation of Liability

To the maximum extent permitted by law, Orange Express shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid by the customer for the relevant order.

10. Privacy

Your use of our website is also governed by our Privacy Policy. By using our services, you consent to the collection and use of information as described in our Privacy Policy.

11. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in India.

12. Contact Information

For questions regarding these Terms of Service, please contact:

Orange Express
Email: info.orangeexpressindia@gmail.com

We will make reasonable efforts to respond to all inquiries in a timely manner.