Privacy Policy

Last Updated: July 16, 2026

At Orange Express, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

Personal Information

• Name

• Email address

• Phone number

• Billing address

• Shipping address

• Payment information (processed securely through third-party payment providers)

Automatically Collected Information

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on our website

• Referring websites

2. How We Use Your Information

We may use your information to:

• Process and fulfill orders

• Provide customer support

• Send order confirmations and shipping updates

• Improve our website and customer experience

• Detect and prevent fraudulent transactions

• Comply with legal obligations

• Send promotional communications (only where permitted)

3. Payment Security

Orange Express does not store your complete payment card information.

All payment transactions are processed through secure third-party payment gateways that comply with applicable security standards.

4. Sharing of Information

We may share your information with trusted third parties only when necessary, including:

• Payment processors

• Shipping and logistics providers

• Technology and website service providers

• Government authorities when required by law

We do not sell, rent, or trade your personal information to third parties.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality

• Remember user preferences

• Analyze website traffic

• Enhance shopping experiences

You may choose to disable cookies through your browser settings, although certain website features may not function properly.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Withdraw consent where applicable

• Object to certain processing activities

To exercise these rights, please contact us using the information provided below.

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

9. Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will become effective immediately upon posting on this page.

We encourage users to review this policy periodically.

11. Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact:

Orange Express
Email: info.orangeexpressindia@gmail.com

By using our website, you consent to the collection and use of information as described in this Privacy Policy.